Shipping & Returns
Ship With Confidence
We are devoted to our customers and our environment. Everything we ship comes in green packaging, and we have the easiest, least expensive and most honest shipping policy around.
Where's My Order?
Log into your account and find the latest tracking information on your order. *Please Note: Once your order is placed, you will receive an order confirmation email from firstname.lastname@example.org. If you do not receive it, please check your spam folder and add our email to your list of trusted email addresses.
Standard Ground Shipping
|Order Amount||Standard Ground||3-Day Air||2nd Day Air||Next Day Air|
|$300.01 and up||Free!||$26.95||$29.95||$99.95|
When you place an order, it goes through our system incredibly fast! With valid email address, you should receive an order confirmation within seconds, You will also receive a shipping confirmation email that lets you know once your order has been picked, packed and put on the truck. Your shipping confirmation will include carrier details and a tracking number so that you can check your package’s progress any time you want!
Please Note: If you do not receive our emails, please check your spam folder and add our email email@example.com to your list of trusted email addresses.
Best Return Policy!
If you are not completely satisfied with any item purchased from us, return it to us within 45 days of the shipping date, and we will refund your money. That's always been our policy.
How to Return or Exchange
Your satisfaction is of the utmost importance to us. If you have an issue with the order you received, please call us at 1-833-635-4327, Monday - Saturday between the hours of 8:30 a.m. - 6:30 p.m. CT, or email us at firstname.lastname@example.org.
Ship the package with return address clearly marked as specified below. Please use the same box if possible (or a smaller one). Return packages should be insured and shipped via UPS, FedEx or USPS with tracking information and delivery confirmation. Your tracking number should be saved until your have received a confirmation of exchange or refund. Record your tracking number and order number and keep until your refund or exchange has been received. SoPro Gear is not responsible for lost or damaged packages by delivery services.
305 Sgt Prentiss Drive
Natchez, MS 39120